Every Norscot employee around the world understands that his or her specific job performance has a direct effect on the relationship with the client. Our trained staff has extensive product knowledge and a demonstrated focus on the customer.
Our comprehensive customer management program includes:
- Online order entry system that is linked to inventory management and order tracking
- Various order options: eStores, email, fax, phone or mail
- Toll-free phone and fax numbers dedicated for each client
- Stock orders received by 3:00 pm Central Time ship same day
- Never additional charges on in-stock items for same day or rush shipments.
Norscot’s customer service teams will find an efficient and responsive solution that meets the specific needs of each customer.